Terms of Use
Effective Date: January 23, 2025
Welcome to Raw AI, Inc. (“RawAI,” “we,” “our,” or “us”). Please read on to learn the rules and restrictions that govern your use of our mobile application, website(s), and services (the “Services”). These Terms of Use (the “Terms”) are a binding agreement between you and RawAI. Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services.
If you have any questions, comments, or concerns regarding these Terms or the Services, please contact us at:
Email: support@rawai.com
Address: 10250 Constellation Blvd, Los Angeles, CA 90067
These Terms include the provisions in this document as well as those in our Privacy Policy and any other relevant policies. Your use of or participation in certain Services may also be subject to additional policies, rules, or conditions (“Additional Terms”), which are incorporated herein by reference.
1. Not a Medical Device or Medical Advice
The Services and Content provided by RawAI are for informational and general wellness purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or health condition. The Services are not medical devices and are not regulated or approved by the U.S. Food and Drug Administration (FDA) or any other regulatory body.
RawAI does not provide medical advice, and the Services are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Reliance on any information provided by RawAI is solely at your own risk.
2. Eligibility and Account Responsibilities
To use the Services, you must:
- Be at least 18 years of age or have obtained parental or guardian consent if you are under 18 years of age.
- Provide accurate, complete, and updated registration information.
- Use the Services solely for your own personal, non-commercial purposes and in compliance with all applicable laws.
If you are under 18 years of age, you confirm that you have obtained your parent's or guardian's permission to use the Services and agree to these Terms on your behalf.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3. Limitations of the Services
RawAI uses AI-driven algorithms and publicly available health and wellness guidelines to provide general dietary suggestions tailored to user input. However, you acknowledge and agree that:
- The Services do not constitute medical advice or professional healthcare guidance.
- RawAI does not guarantee the accuracy, completeness, or reliability of any information or recommendations provided.
- The Services should not be relied upon to make critical health decisions. Users should consult qualified healthcare professionals before making any changes to their diet, medications, or lifestyle.
4. User Responsibility
You acknowledge that your use of the Services is entirely voluntary and at your own risk. You are solely responsible for:
- Any decisions or actions you take based on information provided through the Services.
- Consulting with a licensed healthcare provider before implementing dietary changes, particularly if you have a pre-existing medical condition, are pregnant, or are taking prescription medications.
5. Privacy and Data Usage
RawAI takes your privacy seriously. Please review our Privacy Policy for details about how we collect, use, and protect your information. By using the Services, you consent to our collection and use of your data as outlined in the Privacy Policy.
6. Subscriptions and In-App Purchases
Some features of the Services require a paid subscription, which will be clearly disclosed during the registration or purchase process. By purchasing a subscription, you agree to the following terms:
- Billing and Payment: You will be charged on a recurring basis (e.g., monthly or annually) based on the subscription plan you select. Payments will be processed through the app store associated with your device (e.g., Apple App Store or Google Play Store) and are subject to their respective payment terms and conditions.
- Free Trials: If a free trial is offered, you will have access to subscription features for the duration of the trial period. At the end of the trial, you will be automatically charged for the subscription unless you cancel before the trial period ends.
- Cancellation and Refunds: You may cancel your subscription at any time through your account settings in the app store. Cancellations will take effect at the end of the current billing cycle, and no refunds will be issued for the remaining period of a subscription.
- Price Changes: We reserve the right to change subscription pricing. If we do, we will provide notice of the change, and you will have the option to cancel your subscription before the new price takes effect.
- Access to Paid Features: Your subscription grants you access to advanced features, tools, and insights. If you cancel your subscription, you will lose access to these features at the end of the current billing cycle.
7. Restrictions on Use
You agree not to:
- Use the Services for any unlawful purpose.
- Share, distribute, or replicate any Content from the Services without explicit permission.
- Reverse-engineer, decompile, or attempt to access the underlying algorithms of the Services.
- Provide false or misleading information during registration or use of the Services.
8. Disclaimer of Warranties
The Services and Content are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. RawAI makes no representations or guarantees about the accuracy, completeness, or reliability of the Services.
9. Limitation of Liability
To the fullest extent permitted by applicable law, RawAI and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Services. In no event shall RawAI's aggregate liability exceed the amount you paid to use the Services in the 12 months preceding the claim.
10. Changes to the Terms
We may update these Terms from time to time to reflect changes in our Services or legal obligations. If we make material changes, we will notify you by email or through the Services. Your continued use of the Services after changes are effective constitutes your acceptance of the updated Terms.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in Los Angeles, California.
12. Contact Us
For any questions or concerns about these Terms, please contact us at:
Email: support@rawai.com
Address: 10250 Constellation Blvd, Los Angeles, CA 90067